Upon placing your order, it will take 3 - 5 business days for Beyond Beauty Makeup to process your order before it is in shipping. With the exception of pre-order items.
Please make sure that your shipping address is correct during checkout. If a change needs to be made, please notify us via the contact page within 24 hours of placing your order. We are not responsible for orders shipped to the wrong address due to customer error.
All orders are shipped via the United States Postal Service. You will receive a tracking number via email. If your item is damaged in transit, we will replace the item as long as it is in stock.
Please be advised that we are not responsible for lost or stolen items once your order has shipped. If your order isn't received within 7 business days of being shipped, you must report it to Beyond Beauty Makeup via email using the Contact Page within 48 hours and we will assist you in contacting USPS. If an item is, in fact, lost in the mail we will work with you to file a claim/or do it on your behalf with USPS to find the item. If USPS grants a refund for the lost items, we will resend your order using signature confirmation. If items within your order are no longer in stock, we will work with you to find suitable replacements.
We do not offer returns or exchanges on cosmetics products for sanitary purposes. If your product is damaged in transit, we will send you a new one as long as its in stock. If it is not in stock and a replacement product isn't available, we will offer a refund.
Payment, Pricing & Promotions
Beyond Beauty Makeup reserves the right to have periodic promotions throughout the year. Discounts apply to regular priced items within the guidelines of the promotion. Discounts will be applied to your cart subtotal before taxes and shipping. Applicable taxes and fees will still be applied. The discount is only valid through the dates listed on the promo. You may redeem one promotion code per order.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us via our contact page.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SQUARESPACE E-COMMERCE
Our store is hosted on Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Squarespace's data storage, databases and the general Squarespace application.
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us via our contact page.